Our Cold Plunge Chiller equipment meets international safety standards of SCC & FCC & UL certificate and is equipped with waterproof and leakage protection features. You can use the chiller with confidence, as the device has undergone rigorous electrical safety testing to prevent any risk of electric shock, even while you're submerged in cold water. For ongoing safety, please regularly inspect the device, ensuring that power cables and connectors are in good condition.
Alcohol can impair the body’s ability to regulate temperature, reducing your tolerance to cold and increasing the risk of hypothermia. Additionally, drinking before using the cold plunge can diminish your body’s ability to respond to cold stimuli, raising the likelihood of injury. For your safety, we strongly recommend avoiding cold plunges after consuming alcohol, ensuring your body is in its best condition for safe use.
Cold plunges may not be suitable for individuals with certain health conditions, including:
If you belong to any of these categories, we advise you to consult with a healthcare professional before using the cold plunge to ensure it’s safe for you.
Psychological and physical adaptation: Some individuals may experience significant discomfort or mental stress during cold plunges. Overuse can lead to anxiety, fatigue, or other health concerns.
How to prevent this: Cold plunging should be a gradual process, particularly if you are new to it. Do not force yourself to stay submerged too long. Start with higher water temperatures and gradually reduce the temperature as your body adapts. Limit each session to no more than 10-15 minutes, and always monitor how your body responds. If you feel any discomfort, stop immediately and warm up.
Shipping & Delivery
Wondering when your order will arrive? Find all the details you need here for fast and reliable shipping, so you know exactly when to expect your cold plunge delivery.
Mainland USA: 2-5 business days (Free shipping).We ship to all U.S. locations using UPS, FedEx, USPS, Amazon Shipping, and occasionally other partner carriers. If your order is delayed beyond 10 business days, please contact us.
We currently offer free shipping for all orders.
Yes, you can. Please contact us via email(support@plungechill.com), and we will arrange to ship your order on your preferred date.
Orders are dispatched from our warehouses located in California, Georgia, and New Jersey.
Yes, we offer a 1-year warranty on all our products.
Our warranty covers any manufacturing, fault, or material defect. Please notify us within 30 days of noticing any defects, and we will arrange a refund or replacement for you.
The warranty does not cover any accidental drops, blows, improper use, or other issues not attributable to a manufacturer defect.
Yes, we offer full or partial refunds.Please refer to our Return and Refund Policy or contact us for more information.
Yes, we offer full or partial refunds.Please refer to our Return and Refund Policy or contact us for more information.
Refund and return requests must be submitted within 30 days of purchase.
If your order was damaged during transit, please contact us within 24 hours of receiving your order to initiate a shipping insurance claim.Failure to do so may affect your eligibility for compensation under the shipping insurance.